The rooms here are quiet and nicely decorated in a loft style, with a lot of delicious food choices available.

The hotel is unique and exceptionally clean, has wonderful views over the old town. The queen room is well-appointed and beautifully maintained. The venue has a central location in the city center. It is close to Restaurante S'olivera, where you can eat something. They care about guests, offer really great service and shuttle to beach clubs. Parking is in the area.

Good location, nice house.

Unfortunately the service does not meet the high expectations. Despite of a clear booking and a renewed request for an email from the hotel before arrival, the room was not a two-bed room but a double room. The subsequent reconstruction was indeed done during the stay, but afterwards, the tiny room was so unhappily filled up that we continuously stumbled over the sharp-edged furniture. Alternative offers: none, apology/compensation: also none. The only explanation: "misunderstood". Also the further announced additional services were surprisingly only available for high additional costs - the entrance to the hotel's own Beach Club would have caused additional costs of 75 € (!) per person and day. also for the bicycle rental there are 30 € extra per person and day in the PuroHotel - bicycle rental costs everywhere else in Palma about 12 € per day, comparable hotels usually even offer their guests bicycles for free, Also the friendliness of the staff leaves a lot to be desired. All in all the impression is created that they are resting a bit too relaxed on the "cool" brand PURO, next time in Palma we will go there again where it is nice AND hospitable

The location was perfect, just off all the main attractions including the Cathedral. Comfortable shuttle to-and-from Puro Beach Palma and central Palma de Mallorca.- Near a cathedral and historic sites.

First of all: The location of the hotel is top, because there is no more central (200 meters from the cathedral). Also the beds are very comfortable and the bathroom with double washbasin is modern and practical (small drawback: no storage space in the shower).

Now the but: restaurant and bars were closed for reconstruction. This was not communicated at the time of booking. Breakfast is fine - but nothing more (instant scrambled eggs, cold boiled eggs, no fried eggs or omelette), small selection of fruit and cheese, instant juices. Toilet seat was loose, the permanently installed hair dryer did not work (replacement was brought to the room after complaint). We checked in because of an early flight at 8am and were asked to leave a mobile phone number to be informed when the room was ready. We asked for it at 1 pm but it was not ready yet. Came back from dinner at 3,30 pm. The room was prepared then but we had not been informed. Then why do you offer this service? Conclusion: Light, but also a lot of shadow. With more than 80 Euro per person and night too expensive.

The room is a good size and has a coffee maker and kettle 🍵. The bar area is quite lively.

It was in the heart of Palma de Mallorca with Palma Cathedral nearby.

This venue boasts impeccable cleanliness and a dedicated, professional staff led by the Hotel manager.

It is a comfortable modern property located in Old Town district very close to the Cathedral and the future famous Abaco's cocktail bar, all the great restaurants and bars, as well as the local sights and several attractions. The breakfast options are amazing with decent coffee and local products. Top-class and exceptionally attentive staff provides a really great service...

Wonderful relaxing hotel in a very unique building with incredible views especially at sunset. Perfect area, central location just off the centre, shops, cathedral, seafront, and cycle track.- Close to bars, restaurants, the marina, and most other attractions a visitor would like to be close to.

The room was great with lots of tecky things. Dimming lights Internet on the large tv along with chill music albums connected to great sound system. Giant bed and a bath that was big enough for two to lie fully out side by side

Street noise outside but only to be expected in a central party city location

I can recommend the place. Truly enjoyed my perfectly pleasant stay for another weekend.- This was a magnificent location near all the main attractions including the Cathedral, and other clubs.- Had nice dainties at Can Joan de s'aigo, located a short walk from the hotel.- The breakfast was marvelous with lots of meals.

The location is magnificent and stunning, close to Puro beach clubs as well as free sunbeds. The breakfast has amazing and delicious options with decent coffee and local products.

The Puro Hotel is a beautiful, very minimalist, boutique type hotel in the best location you could want in Palma, minutes from bars and restaurants, tourist buses and the Cathedral. The service we received from the helpful staff was friendly, yet professional. The buffet breakfast had everything you could want, all very fresh and well prepared. The treatments in the Spa were of good quality, professionally carried out with good quality products. The therapist was well trained and made me feel very comfortable and pampered. The facilities in the room eg WiFi, Internet on the widescreen tv, iPod docking station , free unlimited up to date films were all good. We were also given an up grade to a junior suite.

Despite all the good things I had to say about the hotel, we would not stay there again unless it was given a complete redecoration and some refurbishment. From stepping through the front door ( in need of painting) it soon became apparent that the hotel was looking "tired" . The painted white floor in the restaurant was very chipped and stained. The tap in our en suite had once looked state of the art, but because of, I presume ,cleaning with a scourer, there was no longer any chrome on it. Although upgraded to a junior suite, I expected more from a junior suite and found it a disappointment. For the price of the hotel I would have expected more bathroom "freebies". I didn't take a shower cap or body lotion as I expected them to be provided - they weren't - only shower gel, shampoo and conditioner, tissues and cotton wool discs. The keyboard for the internet had 2 buttons broken and we couldn't get the iPod to play through the speakers, the speaker in the bathroom didn't work (although we didn't report these things at the time)

We were pleasantly surprised by the original features and stylish design of Purohotel Palma. The location in the center of Palma was perfect for exploring the city. The breakfast selection, although initially inconsistent, improved after providing feedback and the reception staff were extremely helpful in resolving any issues. The complimentary beach club sun beds were a nice touch, and we enjoyed visiting the Palma beach club.